For a free in person or virtual consult visit please email us with your: name, phone number, town, and estimated due date
One of the benefits of midwifery care is that you have access to your care team 24 hours a day, 7 days a week. We rotate off call time, but one of the midwives will always answer the phone and is monitoring the practice’s email account. In return for this high level of response, we ask that you follow these guidelines for how to reach us.
Email: Email is best used for non-urgent communication between visits, and can be used any time of the day, any day of the week. This could be a question about lab work, scheduling, paperwork, or a non-urgent symptom. We try to respond to all emails in a timely manner, but we could be at a birth, and may not respond until the next day. If it is something that can wait until your next appointment, it might be best to address it with us in-person at your visit.
Text: We ask that all texts be limited to our business hours of 9am-5pm, Mon-Fri. Texting should be limited to non-urgent matters. We ask that texting be reserved to business hours because midwives are always on call for our clients, and the volume on our ringers is turned up. If we receive a lot of texts at night or on the weekends, it can disturb our sleep or take away from our home life. Rest and family time are very valuable to midwives, and we appreciate your understanding.
Call: Calling is the fastest and surest way to contact your midwives. If your call goes to voicemail, call back. Calling should be used for all urgent, time sensitive matters. When you are in labor for example!